Quick Start Guide

Below are the steps for getting up and running quickly with secure online meetings.  In addition, links to documentation and knowledge base are below.

Order Your Meeting Account

Your first step is to sign up for a online meeting account.  Click here to sign up.

Only meeting hosts/organizers need to have a account. Meeting attendees can simply join using the meeting web address and/or phone number.

For added security, accounts are set up manually and tested by a technician.  It generally takes a few hours for you to gain access to your account, but because of current demand, please allow 24 hours for setup.  We will email you when your account is ready along with documentation and tips for success.

You will need to change the password assigned on your first login.

Device Requirements

Meeting Hosts/presenter requirements:
• Windows 7 64 bit, 8 and 10 / Mac OSX 10.9 and above / Linux / Ubuntu
• 4 GB RAM
• Chrome 49 or newer (Firefox, Edge, IE and Safari users must use our Desktop Application to host. You will be automatically prompted to install on those browsers.)
• High speed Broadband internet connection with Upload and Download speed of 1 Mbps or more (Recommended speed of 2 Mbps for better performance)
• USB headset, webcam or integrated microphone, or telephone audio: cell phones, VOIP phone or landline
• a hard wired internet connection is recommended for presenters vs. a wifi connection for stability


Meeting Attendee requirements:
• Windows 7 64 bit and higher / Mac OSX 10.8 or Linux / Ubuntu
• Meetings: Chrome Web Browser only (or our Desktop Application, see below)
• Broadband internet connection with an Upload and Download speed of 1 Mbps or more
• USB headset, webcam or integrated microphone, or telephone audio: cell phones, VOIP phone or landline

To host or join a meeting from a desktop computer, you can use a current version of the Google Chrome web browser or the desktop app.  If you are using Internet Explorer, Firefox, Edge, Safari, or any other browser, you must use the desktop app as the service is not compatible with those browsers. If you attempt to use a non-Chrome browser, you will be prompted to download and install the desktop app.  Or, you can install the app prior to hosting or joining a meeting by using the links here:


Click the above icon that corresponds to the type of desktop you are using – Windows or MAC.  The desktop app will prompt you through the download and install process.  You must have administrator rights on your computer to run the install program.


If you are using an Android or IOS device – iPad, iPhone, etc., you must download and install the corresponding app from your app store prior to hosting or joining a meeting. Be sure you have updated your device to the latest operating system as older versions may not be compatible with the meeting app. Below are the links to the correct apps. Tap the device you are using, and install the app:


After you have downloaded and installed  the correct app for your device, run it.   The first time in, you will be presented with a short guided tour to become familiar with the controls.  The process should be familiar and easy to navigate.

Below are detailed instructions for all features.  Each link will open in a new window.


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